Frequently asked questions
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Quick answers
- Age: 3+ (no upper age limit)
- Weight: 260–300 lbs may require evaluation; over 300 lbs cannot fly
- Waiver: required for all flyers; parent/guardian signs for under 18
- What to wear: lace-up sneakers + casual clothes under a flight suit
- Arrival: we recommend arriving 10 minutes early
- Reschedule/cancel: most reservations require 48 hours’ notice (see Refund Policy)
To provide a safe experience for flyers and instructors, iFLY may not be able to accommodate flyers who weigh 260–300 lbs and will not be able to accommodate flyers whose weight exceeds 300 lbs. Flyers between 260–300 lbs require additional evaluation at check-in to determine whether they can be accommodated and whether restrictions apply.
High flights are available as an add-on for flyers who weigh 260 lbs or less.
Most locations have no height requirement. Only iFLY Paramus and iFLY NJ Edison have a height restriction: flyers must be at least 40 inches tall.
A High Flight allows you to fly higher and faster with your instructor during one of your flights. For safety, High Flights are available for guests who weigh 260 lbs or less and may not be available to guests with other flight restrictions.
Yes. All first-time flyers are required to watch the preflight video so you understand key safety and technique basics.
Yes. Feel free to eat before your flight session—most guests do not experience motion sickness, nausea, or a “dropping” sensation.
Yes. Goggles that fit over eyeglasses are available.
Yes. Remove items that could flap around or become loose (earrings, necklaces, watches, rings, hair accessories) and empty your pockets before flying. Lockers are typically available, but leave valuables at home when possible.
Tricks and flips are for experienced flyers. First-time flyers may be able to learn basic movement (turns, controlled altitude changes) with instructor guidance.
Instructors use the handles on your flight suit to spot you safely during flight.
Wear well-fitting lace-up sneakers (running shoes are great). Wear casual clothes—preferably pants and a shirt without a collar. You’ll put a flight suit on over your clothes. If you have long hair, secure it so a helmet fits properly (a low braided bun works well).
Plan for about 1 hour and 30 minutes for the full first-time flyer experience (check-in, gearing up, briefing, flights, and wrap-up). Completing your waiver ahead of time can save time.
Arrive on time for your scheduled session. We recommend arriving 10 minutes early. Your experience begins promptly at your reservation time, and late arrivals may not be able to fly.
You’ll typically be in the same group session, but flyers go into the wind tunnel one at a time with an instructor. With more experience, flyers may be able to fly with others of the same skill level. Spectators are welcome to watch from the observation area.
Flyers can fly starting at age 3. Flyers under 18 need a parent or guardian to sign their waiver.
If you have reasonable health and fitness, you can likely fly—review these key restrictions before booking: age 3+, 260–300 lbs may require evaluation, 300+ cannot fly, pregnancy, hard casts/hard prosthetics, and certain medical conditions (especially head/neck/back/shoulder injuries or heart conditions). If you’re unsure, contact your local iFLY.
No. It feels similar to putting your head out a car window—just breathe normally through your mouth or nose.
Each flight in the wind tunnel lasts 60 seconds. Total flight time depends on your package.
Most guests say no—there’s no jumping and no sensation of falling.
Safety is the top priority. Certified, highly trained instructors are with you throughout your flights.
Make sure your hairstyle allows a helmet to fit properly; long hair should be secured in a low bun (a low braided bun is recommended).
Most iFLY locations are cashless. iFLY accepts all major credit cards.
Most flight reservations can be rescheduled or canceled with at least 48 hours’ notice. Large groups, events, camps, and experienced flyer reservations may require additional notice. Gift cards and vouchers are not refundable except as required by law. For full details, see the Refund & Reschedule Policy.
iFLY gift vouchers and digital gift cards do not expire, have no fees, and are redeemable online and at participating locations. Vouchers may not be returned or redeemed for cash, except where required by law. If lost/stolen/damaged, they may be replaceable with proof of purchase for remaining value.
Photos are available to view after your session and can be purchased for digital download. Purchased media may be accessible online for a limited time after your flights.
Yes—iFLY can accommodate large groups and offers group planning support. Contact your local iFLY to get started.
Often yes—contact your local iFLY to adjust party size and details.
Vouchers are designed to be redeemed online through the reservation system.
Yes. Use the waiver link in your booking confirmation email.
First-time flyer packages typically include training, use of flight gear, flight time, instructor assistance, and a flight certificate (package details vary).
Reservations are strongly recommended. Some sessions sell out in advance.
Book online through the booking engine or contact your local tunnel.
Pricing varies by package, location, and timing. Many packages start around an entry price and increase with additional flights and options; use the booking tool to see current pricing for your location.
Discounts may be available for eligible groups (e.g., GovX-verified) at participating locations with weekday/blackout limitations. Terms may change.
Yes. Gift options are available to send to others, including instant email delivery.
We send a confirmation email that has the voucher(s) attached. These are sent instantly after your purchase.
Some gift packages may have holiday blackout periods. Any blackout periods and package restrictions are shown at checkout at the time of purchase.
Yes. The International Bodyflight Association (IBA) offers tutorials and resources.
A vertical wind tunnel circulates air to create a smooth column of air that enables a person to fly.
Indoor skydiving (bodyflight) is a wind-tunnel sport with multiple disciplines; performances can be recorded and judged in competitions.
A vertical wind tunnel moves air in a vertical column at speeds high enough to keep a person safely floating.
