iFLY Website Terms of Use

Last Updated: March 12, 2026

Welcome, and thank you for your interest in SkyGroup Investments, LLC and its affiliates (“iFLY,” “we,” or “us”) and our website at www.iflyworld.com (“Website”). These Terms of Use (“ Terms ”) are a legally binding contract between you and iFLY regarding your use of the Website, including all products and features available from the Website (collectively, our “Service”). When you use our Website, you agree to these Terms.

If we amend these Terms, we will revise the “Last Updated” date (located directly above) accordingly. If you continue to use the Service after we amend these Terms, then you accept all such changes. See “Modification of these Terms” below, for more information.

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE CONTINUING TO ACCESS, BROWSE OR USE THE SERVICE. THESE TERMS AFFECT YOUR LEGAL RIGHTS, INCLUDING BY LIMITING IFLY’S LIABILITY, WAIVING THE RIGHT TO A JURY TRIAL, AND REQUIRING THE RESOLUTION OF DISPUTES ON AN INDIVIDUAL, NON-CLASS BASIS. SEE “DISPUTE RESOLUTION; CLASS ACTION WAIVER; JURY TRIAL WAIVER” BELOW.

ABOUT OUR SERVICE

Purpose. The primary purpose of the Website is to: (i) provide information about iFLY and the simulated skydiving experiences iFLY offers (“iFLY Experiences”); (ii) book iFLY Experiences; (iii) search and find iFLY locations; (iv) view photos and videos of iFLY Experiences; (v) sign-up to receive the iFLY newsletter and other marketing information; (vi) purchase vouchers and gift cards for iFLY Experiences (neither of which are refundable except as required by law); and (vii) fill out iFLY’s flight waiver , which is required to participate in iFLY Experiences.
Acceptance. Your use of the Service is expressly conditioned on your acceptance of these Terms. Any use of our Service that is inconsistent with these Terms is unauthorized. If you do not agree with our Terms, please do not use our Service.
Eligibility. You must be at least eighteen (18) years of age to use the Service. By agreeing to these Terms, you represent and warrant to us that: (i) you are
at least eighteen (18) years of age; (ii) you have not previously been suspended or removed from the Service; and (iii) your registration and your
use of the Service follows all applicable laws and regulations. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.

USING OUR SERVICE

Accounts and Registration. In order to access certain features of the Service you may need to register for an account and provide us with your information, including your email address or other contact information. You agree that any information you provide to us is accurate and that you will keep it accurate and updated. If you register for an account, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur from your account. If you have reason to believe that your account is no longer secure, then you must immediately notify us at info@iflyworld.com.
Payment. The functionality of the Service may allow you to make purchases through the Service. Before you make any purchases via the Service, you will have an opportunity to review and accept the fees that you will be charged. Any fee we charge will be denominated in U.S. dollars and is non-refundable. iFLY will charge the payment method you specify at the time of purchase. You authorize iFLY to charge all sums described at the time of purchase for the product you select, to the payment method specified at the time of purchase. If you pay any fees with a credit card, iFLY may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.

REPORTING INFRINGING CONTENT

How to Report Infringing Content. We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet Service providers. If you have an intellectual property rights-related complaint about Material posted on the Service, you may contact our designated agent at the following address:

SkyGroup Investments, LLC
ATTN: Legal Department (Copyright Notification)
13265 N US Highway 183, Suite A
Austin, TX 78750
Email: legal@iflyworld.com

Information to Include. Any notice alleging that Materials hosted by or distributed through the Service infringe intellectual property rights must include the following information:
- an electronic or physical signature from you as the owner of the copyright or other right being infringed, or of the person authorized to act on behalf of such owner;
- a description that is sufficient to identify the copyright-protected work or other intellectual property right that you claim has been infringed;
- description of the Material that you claim is infringing and where it is located on the Service;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the use of those Materials on the Service is not authorized by the copyright owner, its agent, or the law; and
- a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Repeat Infringers. iFLY will promptly terminate, without notice, any user account that has been sent notice by iFLY of infringing activity at least twice.

PROHIBITED CONDUCT

BY USING OUR SERVICE, YOU AGREE NOT TO:

use the Service for anything unlawful, misleading, or fraudulent or for an illegal or unauthorized purpose, including impersonating any person or entity, claiming a false affiliation, accessing anyone else’s account without permission, or falsifying your age or date of birth;
violate these Terms or the right(s) of any third party, including by infringing or misappropriating another’s intellectual property right(s);
post, upload, or distribute any content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate;
interfere with security-related features of the Service, including by: (i) disabling or circumventing features that prevent or limit use or copying of any content; or (ii) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (i) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (ii) making any unsolicited offer or advertisement to another user of the Service; (iii) attempting to collect personal information about another user or third party without consent; or (iv) interfering with or disrupting any network, equipment, or server
connected to or used to provide the Service or violating any regulation, policy, or procedure of any such network, equipment, or server;
sell or otherwise transfer the access granted to you under these Terms or any Materials or any right or ability to view, access, or use any Material; or
attempt to do any of the acts or assist, encourage, or permit any person in engaging in any of the acts described in this section.

THIRD-PARTY SERVICES AND LINKED SERVICES

iFLY may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. iFLY shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. These Terms do not apply to your use of third-party websites. Your use of third-party websites is subject to their terms and policies.

TERMINATION OF USE; DISCONTINUATION AND MODIFICATION OF THE SERVICE

Termination by User. If you have registered for an account, you may terminate your account at any time by contacting iFLY at info@iflyworld.com. If you terminate your account, you remain obligated to pay all outstanding fees you incurred through your use of the Service.
Termination by iFLY. If you violate any provision of these Terms, your permission from us to use the Service will terminate automatically. In addition, iFLY may in its sole discretion terminate your user account, if applicable, on the Service or suspend or terminate your access to the Service at any time for any reason or no reason, with or without notice.
Service Modifications. iFLY reserves the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you. We will have no liability whatsoever on account of any change to the Service or any suspension or termination of your access to or use of the Service.

OTHER POLICIES AND TERMS

Privacy Policy. You acknowledge that any personal information that you provide through the Service will be used by iFLY in accordance with iFLY’s Privacy Policy, which iFLY may update from time to time. Read this Privacy Policy carefully for information relating to our collection, use, storage and disclosure of your personal information.
Additional Terms. Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service (“Additional Terms”), such as rules that apply to a particular feature or content on the Service, subject to “Ownership and Rights to Content on the Service” herein. All Additional Terms are incorporated by this reference into, and made a part of, these Terms.
Modification of these Terms. We may, in our sole discretion and for any reason, change, supplement, or amend these Terms without any notice or liability to you or any other person by posting revised Terms on the Website. When we make material changes to these Terms, we will post the revised Terms on the iFLY Website and update the “Last Updated” date at the top of these Terms. Accordingly, we encourage you to review these Terms periodically. If you continue to use the Service after we change these Terms, then you accept all such changes.
Ownership and Rights to Content on the Service. The Service is owned and operated by iFLY. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, and all other elements of the Service (“Materials”) provided by iFLY are protected by intellectual property and other laws. All Materials included in the Service are the property of iFLY or our third-party licensors. Except as expressly authorized by iFLY, you may not make use of the Materials. iFLY reserves all rights to the Materials not granted expressly in these Terms.
Feedback. If you choose to provide input or suggestions regarding problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant iFLY a worldwide, unrestricted, perpetual, irrevocable, transferable, non-exclusive, fully paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.

INDEMNITY

You are responsible for your use of the Service, and, to the maximum extent permitted by applicable law, you agree to release, defend (at iFLY’s option), indemnify, and hold harmless iFLY and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (together, the “iFLY Entities”) from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (i) your improper access to or use of, or alleged access to or use of, the Service; (ii) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (iii) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iv) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense and/or settlement of that claim.

DISCLAIMERS; NO WARRANTIES; LIMITATION OF LIABILITY

Disclaimers; No Warranties. THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE iFLY ENTITIES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (I) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NOINFRINGEMENT; AND (II) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. THE iFLY ENTITIES DO NOT WARRANT THAT THE SERVICE, ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DO NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE iFLY ENTITIES OR THE SERVICE NOT EXPRESSLY STATED IN THESE TERMS. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICE, YOUR DEALING WITH ANY OTHER SERVICE USER, AND ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE. YOU UNDERSTAND AND AGREE THAT YOU USE THE SERVICE, AND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN MATERIALS OR CONTENT THROUGH THE SERVICE AND ANY ASSOCIATED SITES OR SERVICES, AT YOUR OWN DISCRETION AND RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE OR THE DOWNLOAD OR USE OF THAT MATERIAL OR CONTENT. SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
Limitation of Liability. IN NO EVENT WILL THE iFLY ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY iFLY ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE. THE AGGREGATE LIABILITY OF THE iFLY ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (I) THE
AMOUNT YOU PAID AS AN IFLY CUSTOMER DURING THE TWELVE (12)-MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (II) ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

GOVERNING LAW

Except as may otherwise be provided in these Terms, these Terms are governed by the laws of the State of Texas without regard to conflict of law principles. Judicial proceedings must be brought in state or federal court in Travis County, Texas, unless we both agree to some other location. You and we both consent to venue and personal jurisdiction in Travis County, Texas. Please note that we operate the Service from our offices in the United States and make no representation that Materials included in the Service are appropriate or available for use in other locations.

GENERAL

These Terms, including the Privacy Policy and any agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and iFLY regarding your use of the Service and supersede any and all prior oral or written understandings or agreements between iFLY and you. Except as expressly permitted in “Modification of these Terms” above, these Terms may be amended only by a written agreement signed by authorized representatives of all parties to these Terms. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section headers in these Terms is for convenience only and will not have any impact on the interpretation of any
provision. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision will be severed and will not affect the
validity and enforceability of any remaining provisions. Parts of these Terms that by their nature survive termination, will survive termination of this agreement, including the rights and licenses you grant to iFLY in these Terms, as well as the indemnities, releases, disclaimers, and limitations on liability and the provisions regarding jurisdiction, choice of law, and dispute resolution.

DISPUTE RESOLUTION; CLASS ACTION WAIVER; JURY TRIAL WAIVER

Application. YOU UNDERSTAND AND AGREE THAT THESE DISPUTE RESOLUTION TERMS APPLY TO ALL CLAIMS, DISAGREEMENTS, DISPUTES OR CONTROVERSIES BETWEEN YOU AND IFLY (AND ANY OTHER RELEASED PARTY), AND ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARENTS, AFFILIATES, SUBSIDIARIES AND/OR RELATED COMPANIES ARISING OUT OF OR RELATING TO YOUR USE OF OR ACCESS TO THE SERVICE.
Dispute Notice and Informal Dispute Resolution. If a dispute should arise between you and iFLY we want to provide you with a resolution that is efficient and cost effective. Before initiating an action, you and iFLY each agree to first provide the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute can be (1) mailed to SkyGroup Investments, LLC, 13265 N US Highway 183, Suite A, Austin, TX 78750, Attention: Legal, or (2) emailed to legal@iflyworld.com. You and iFLY agree to make attempts to resolve the dispute prior to commencing any legal action, including the filing of a lawsuit, until a 45-day post-notice resolution period expires. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or iFLY may commence a lawsuit.
NO CLASS ACTIONS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT ANY AND ALL DISPUTES (WHETHER BASED IN CONTRACT, STATUTE, TORT OR ANY OTHER THEORY) WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. ALL CLAIMS MUST BE BROUGHT SOLELY IN A PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, REPRESENTATIVE ACTION OR PROCEEDING.

ANY ACTION MUST BE COMMENCED WITHIN ONE (1) YEAR OF THE DATE THAT THE CAUSE OF ACTION OR CLAIM ARISES, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
WAIVER OF JURY TRIAL. EACH PARTY HEREBY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY AND ALL RIGHTS THEY MAY HAVE (INCLUDING BUT NOT LIMITED TO, THEIR CONSTITUTIONAL OR STATUTORY RIGHT) TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING FOR ANY DISPUTE, INCLUDING BUT NOT LIMITED TO DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR THE RELATIONSHIP OF THE PARTIES.

CONSENT TO ELECTRONIC COMMUNICATIONS

You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

CONTACT INFORMATION

The Service is offered by SkyGroup Investments, LLC, located at 13265 N US Highway 183, Suite A, Austin, TX 78750. You may contact us by sending correspondence to that address or by emailing us at info@iflyworld.com.