Frequently Asked Questions
Quick answers
- Age Limit: 3+
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Weight Limit: 259 lbs
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Waiver: Required for all flyers; parent/guardian signs for under 18 (bring a smartphone)
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What to wear/bring: Lace-up sneakers + casual clothes under a flight suit
- Arrival: Arrive 20 minutes early for 5 or fewer flyers and 30 minutes for Groups of 6+
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Reschedule/cancel: Reservations require 48 hours’ notice (see Refund Policy)
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Military Discount: iFLY Virginia Beach uses the discount code MILITARY10 to provide a 10% discount all week long on our 2, 3, 4, 5 Flight packages and Friends & Family 10 Flights to Active-Duty and Retired Military + Veterans.
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You will be asked to show a Military ID at check-in for verification
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We do not offer GovX
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Cannot double discount
- Location: 2412 Pacific Ave, Virginia Beach VA 23451
The Experience
Is there a weight restriction?
To provide a safe experience for flyers and instructors, iFLY Virginia Beach cannot accommodate flyers who weigh over 259 lbs. Guests over this limit will be offered a refund for the flyer.
Is there a height restriction?
Most locations have no height requirement. Call your desired tunnel for inquiries.
Where do I park?
iFLY Virginia Beach does not have its own parking. The most convenient parking is 25th Street Garage behind us or the metered parking beside the building on 24th ½ Street. If these are full, you will need to find additional parking before your arrival time. The experience will take 1.5hrs max.
The City of Virginia Beach controls both of these parking lots, so payment is required and the city does not allow us to validate. Parking is up to your discretion and management; iFLY Virginia Beach is not responsible for parking tickets or towing should you not abide by the City's rules.
What is a High Flight?
A High Flight allows you to fly higher and faster with your instructor during one of your flights! These are available on all packages in advance or at check-in, so no need to pre-purchase if you are unsure.
Can I eat before I fly?
Yes. Feel free to eat before your flight session—most guests do not experience motion sickness, nausea, or a “dropping” sensation.
Can I wear my glasses?
Yes. Goggles that fit over eyeglasses are available.
Will I need to take off my watch and jewelry?
Yes. Remove items that could flap around or become loose (earrings, necklaces, watches, rings, hair accessories) and empty your pockets before flying. Lockers are available, but leave valuables at home when possible. iFLY Virginia Beach is not responsible for lost/stolen valuables.
Can I do flips and tricks in the tunnel?
Tricks and flips are for experienced flyers. First-time flyers may be able to learn basic movement (turns, controlled altitude changes) with instructor guidance.
Why do I need to wear a flight suit?
Instructors use the handles on your flight suit to spot you safely during flight.
What should I wear?
Wear well-fitting lace-up sneakers (running shoes are great). Wear casual clothes—preferably pants and a shirt without a collar. You’ll put a flight suit on over your clothes. If you have long hair, secure it so a helmet fits properly (a low braided bun works well).
How long should I plan to be there?
Plan for about 1 hour and 30 minutes for the full first-time flyer experience (check-in, gearing up, briefing, flights, and wrap-up). Completing your waiver ahead of time can save time!
What time should I arrive?
For 1 - 5 flyers, you must arrive 20 minutes prior to your scheduled flight time.
If you are a Group of 6 or more, you must arrive 30 minutes prior to your scheduled flight time.
Your experience begins promptly at your reservation time, and late arrivals will not be accommodated as we operate on a tight 30-minute schedule. Disruptions to this schedule will make every subsequent guest late - this is why late arrivals must book for another date or time.
Why do we have to arrive early?
iFLY Virginia Beach has flown people from all over the globe and we have found in our 10+ years of business that many people underestimate the time they will need to get the family together, fight traffic and the Bay Bridge Tunnel, secure your own parking, get all the kiddos a bathroom break, sign individual waivers, and ask a host of questions that may impact your experience. (Whew!)
By arriving early, you are guarenteeing that your party will be ready for our training that occurs only on the half hour mark throughout the day. Being on time is a courtesy to the other families that paid to fly as well. Being late makes our staff late, which in turn makes your fellow guests late if we were to acommodate.
If you arrive late to your reservation - we must reschedule you. This often means rebooking to a different day as classes often sell out prior to your arrival time, and paying a late fee per person ($10/flyer for 1 - 5 flyers, $20/flyer Groups of 6+).
Can I fly with my friends or family members?
You’ll typically be in the same group session, but flyers go into the wind tunnel one at a time with an instructor. With more experience, flyers may be able to fly with others of the same skill level. Spectators are welcome to watch and take pictures/videos from the observation area!
How old do you have to be?
Flyers can fly starting at age 3. Flyers under 18 need a parent or guardian to sign their waiver.
Who can fly?
If you have reasonable health and fitness, you can likely fly—review these key restrictions before booking: age 3+, weight limit: 259lbs, cannot be pregnant, cannot have a hard cast/hard prosthetics, and certain medical conditions (especially head/neck/back/shoulder injuries or heart conditions). If you’re unsure, contact us.
Is it hard to breathe?
No. It feels similar to putting your head out a car window—just breathe normally through your mouth or nose.
How long is a flight?
Each flight in the wind tunnel lasts 60 seconds. Total flight time depends on your package.
Is it scary?
Most guests say no—there’s no jumping and no sensation of falling.
Is it safe?
Safety is the top priority. Certified, highly trained instructors are with you throughout your flights.
How should I style my hair?
Make sure your hairstyle allows a helmet to fit properly; long hair should be secured in a low bun (a low braided bun is recommended).
Reservations, Changes, and Refunds
What forms of payment are accepted?
iFLY Virginia Beach does not take Discover, but accepts all other major credit cards and cash. Payment must be made in full to reserve a time. Cash reservations must be made in person.
Can I reschedule or cancel my Reservation or Voucher/Gift Card?
Most flight reservations can be rescheduled or canceled with at least 48 hours’ notice. Large groups (6+), events, camps, and experienced flyer reservations require a 7 day notice. Gift cards and vouchers are not refundable except as required by law. For full details, see the Refund & Reschedule Policy. - Refunds and Rescheduling
Have questions about gift vouchers & gift cards?
iFLY Virginia Beach gift vouchers are flight packages that have no fees, are redeemable on our website, and redeemable by calling other locations in advance.
All First Time vouchers have a 36-month expiration from date of purchase, and all Return vouchers have a 24-month expiration from date of purchase. Vouchers may not be returned or redeemed for cash. If lost/stolen/damaged, they may be replaceable with proof of purchase for an equal dollar value package.
iFLY Virginia Beach does not sell nor redeem iFLY Gift Cards containing a monetary value at this time (i.e. A $50 iFLY brand physical or digital gift card).
How do I access my pictures and videos?
Photos and videos are available to view after your session. A link will be sent to each person's email if pre-purchased or can be viewed by logging in or creating an account with the email you provided on your signed waiver and selecting "Mediakiosk" when logged into https://www.iflyworld.com/virginia-beach/. Please make sure you have your flight's voucher code handy when accessing Mediakiosk. Your flight's voucher code can be found under your account when logged in.
Media can also be purchased for digital download after your session from your account.
Purchased media is only accessible online for up to 2 weeks after your flights, so make sure you download it as soon as possible!
Can I schedule a really large group like Girl Scout Troops or a Corporate Event?
Yes—iFLY can accommodate large groups and offers group planning support. Contact your local iFLY to get started.
Can I add more children to my birthday party package?
Often yes but be aware, this is not typically available on the day of your reservation and must be secured days in advance with payment - or rescheduled (fee required) to guarantee additional flyers.
How do I redeem my Voucher(s)?
iFLY Virginia Beach Vouchers are designed to be redeemed online through the Redeem section on our website. If you purchased vouchers before June 2025 or from another iFLY, please call us at 757-754-4359 to book.
Can I complete my waiver online?
Yes! In your account you will find a section labeled "Bookings" with voucher codes displayed beside each. Copy a code and use the "Waiver" button on your account homepage or navigate to this waiver link. You can put in your code and fill out an adult or child's name (adults will sign for the child after starting with the child's information).
Each booking you have will need one waiver filled out, or if you have a Group package like a Friends and Family 10 Flight or CrewPass, you may use the same code to fill out as many waivers as the voucher can accommodate (CrewPass = 5, Exclusive Holiday Gift = 2, 6 Flight Return = 2, etc.).
What is included with my flights?
First-time flyer packages typically include training, use of flight gear, flight time, instructor assistance, and a flight certificate (package details vary).
Do I need to make a reservation?
Reservations are strongly recommended. Sessions often sell out in advance.
How do I book?
Book online through the booking engine or contact your local tunnel.
How much does it cost?
Pricing varies by package, location, and timing. Many packages start around an entry price and increase with additional flights and options; use the booking tool to see current pricing for your location.
Do you offer any discounts?
We offer a 10% Military and First Responder discount all week long, 20% off Monday - Friday (No Holidays) for Public School and College Teachers, College Students, and Seniors 60+. We also regularly participate in monthly promotions so it's always worth calling and inquiring.
Discounts are only valid on full-priced First Time bookings and not available for Returns, Groups, Add-Ons, Gift Vouchers, or Retail Items.
Gifting
Can I buy iFLY Vouchers as a gift for friends and family?
Yes. Gift options are available to send to others, including instant email delivery. You may also gift a Return Package by sharing or emailing your voucher code to the gift recipient.
How are vouchers delivered?
We send a confirmation email that has the voucher(s) attached. These are sent instantly after your purchase and can also be found under the account filled out at checkout or the email you used for your waiver if purchased after flight in-store.
Do gift packages have blackout dates?
Some gift packages may have holiday blackout periods. Any blackout periods and package restrictions are shown at checkout at the time of purchase.
The Sport of Indoor Skydiving
Are there any flying tutorials?
Yes. The International Bodyflight Association (IBA) offers tutorials and resources.
How does it work?
A vertical wind tunnel circulates air to create a smooth column of air that enables a person to fly.
What is indoor skydiving?
Indoor skydiving (bodyflight) is a wind-tunnel sport with multiple disciplines; performances can be recorded and judged in competitions.
What is a wind tunnel?
A vertical wind tunnel moves air in a vertical column at speeds high enough to keep a person safely floating.